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How do I activate the Adult Guard (Parental System Locks) to lock out the adult programming/movies?
The Adult Guard feature gives you the capability to hide adult channels from your Electronic Program Guide. This prevents any children in the household from viewing the programming or accessing the program information.
You can restrict your receiver from viewing programming that contains:

1.) Certain ratings (PG 13, R, NC-17, etc.)
2.) Certain expanded ratings (violence, nudity, etc.)
3.) Certain channels (HBO, ESPN, etc.)

Once the locks feature is activated, the system will require a 4-digit PIN number (that you create) to access any program that contains the ratings that you have locked out.

For instructions regarding the Parental Lock feature, please click here. To learn more about the locks feature, please refer to your User's Guide or click here to view our online User's Guide.

Please click here to learn the meanings of the abbreviations on the Electronic Program Guide.

How do I prevent unauthorized orders (channels and games) on dish home Interactive TV on channel 100?

In order to prevent unauthorized access to dish home Interactive TV on channel 100, the channel locks and system locks options must be activated.

To set up the channel locks, press the menu button on your remote. Select the Locks option and then the Channel Locks option. Highlight and check Channel 100, then select the Save option.

Once you have set up the channel lock, you will need to lock the system as well. To lock the system, select Lock System. You will be prompted to create a 4-digit password (if one is not already created). You will then need to re-enter the password for confirmation. You may then exit out of the menu system by pressing the Cancel button on your remote, until you are back at programming.

You will need the password to access dish home Interactive TV on channel 100 once the locks have been set. If you forget your password, you will need to contact our Customer Service Center to have the previous password cleared. Please note that once the old password has been cleared all locks will need to be reset.

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